When ordering online we offer three delivery options for you to get hold of our produce. These are:
Free delivery on orders over £100: if your order total exceeds £100 you will not be charged for delivery when you get to checkout.
Royal Mail or ParcelForce delivery: smaller packages will be dispatched by Royal Mail First Class while larger packages are sent by ParcelForce. There is a small fee for this which covers the costs of the postage and packaging ensuring your products arrive in perfect condition.
At London Smoke & Cure we make our food to order (guaranteeing you only the freshest product!) so we do not hold stock for many of our products. We recommend that you place your order by Monday which will mean that your order is dispatched that Thursday, as soon as it has been prepared, for delivery on Friday.
Please do contact us if your order is urgent and we will do everything in our power to accommodate your needs, and in busy periods (especially around Christmas) it is advisable to place your order well in advance.
You are responsible for giving us your full and correct delivery address and contact details. Please ensure someone is able to take collection as we cannot be held responsible for products that are returned to depot.
We are currently unable to offer international shipping through our online shop. Please contact us directly to to arrange for any overseas orders.
Christmas and New Year orders
We make special arrangements to cope with the Christmas demand. Orders required in time for Christmas and New Year should be received as soon as possible in December, though we try to keep our order book open as long as possible. Our final date for website orders is currently Friday 14th December.
We will dispatch Christmas and New Year orders in the week before Christmas so that they are guaranteed to arrive Friday 21st December. Please note that delivery on a specific day before the 21st cannot be absolutely guaranteed but we will always try our hardest to accommodate specific requests and orders for the New Year holiday period will be dispatched on the last possible date prior to Christmas.
It will also be possible to collect your orders from the smokery or from our market stall in person.
The first delivery after New Year will be 15th January when we have been able to produce fresh stock after the holiday period.